It is difficult to hand yourself off to someone in an office who you have never met. However Shae at Eclipse Travel was most reassuring. After extensive negotiation with us she supplied a very comprehensive plan of how the holiday would proceed and it did just that, until I had altitude sickness and had to curtail the end of the holiday. At that point, with just email communication, Shae stepped in and rapidly secured us a flight back down to sea level. I would recommend Eclipse Travel to anyone wishing to travel to South America they are a safe pair of hands.